Call For Papers


NextMail'11 - First International Workshop

on Next Trends in Email


August 22, 2011- Lyon, France

In conjunction with the 2011 IEEE / WIC / ACM International Conferences on
WEB INTELLIGENCE and INTELLIGENT AGENT TECHNOLOGY


Context


Is e-mail obsolete? As a matter of fact, we tend to gather more and more information in our inboxes: personal and professional communications, but also marketing and commercial ads, alerts and notifications from websites or social networks, search engines results, agendas, ... The current use also tends to widen: e-mail is not only used to fulfill inter-personal communication but also to exchange files, to gather RSS feeds or to pick up a date for a meeting. Many people rely on their inboxes to retrieve important information and to organize their daily work.

Do electronic messaging systems offer new solutions to answer these existing and future usages of e-mail? What will be the trends in e-mail software? E-mail solutions nowadays don't present huge differences with early ones : a 3-pane interface displaying email folders, a list of messages in chronological order and the content of the message currently selected.. Gmail was quite revolutionary with its new UI (thread list and thread view) and is considered as the major innovation lately. Social networks (Facebook) and broadcast medium (Twitter) enable to reach a broader audience while reducing unsolicited messages. Given this context, what will be the next innovations in e-mail software: Unified messaging system? Integration of tasks manager and agenda? Is e-mail really collaborative? And does e-mail solutions allow collaboration through e-mail? Can we (should we) share contacts, threads, encourage content sharing instead of exchanging files with e-mail?

Workshop Goals


This workshop aims at gathering the most relevant scientific and technical contributions, in order to enlighten the current key research on emails and to unveil some of the main upcoming trends. Scientific contributions either from core e-mail research or external fields are sought for, such as (but not limited to): IA (intelligent agents), NLP (email linguistic analysis), SNA (social network analysis), psychology (group interaction, graph communication analysis, ...), linguistic (stylistic changes from letter-writing to instant messaging jargon), human-computer interaction (user experience, design guidelines). As well as technical issues, efficient and emerging best practices based upon real life scenarii, user experience, security issues, legal archiving, new protocols may also be of interest. A comprehensive list of topics is available here.

Topics


Topics include but are not limited to:

  • Email content analysis, information extraction, summarization
  • Email social networks in enterprise
  • Email management strategies within organizations
  • Adaptative email agents and semantic agents
  • Emails archives exploration, visualization, regulations and behaviors
  • Email visual interfaces and human/computer interaction with emails
  • Case studies, experiments and user studies on emails usages
  • Benchmark and email testing datasets
  • Interoperability over email with enterprise resources and legacy systems
  • Semantic email and email mining
  • Unified messaging and web interactions : instant messaging, RSS feeds, annotations, tagging
  • Personal information management integration in email clients, pending task management
  • Interaction between email , PIM and the mobility factor
  • Facing the volume growth, do we need to replace the old protocols?
  • Evolution of infrastructures and uses

Important Dates


  • Paper submissions : March 21, 2011 April 4, 2011 11:59 pm GMT CLOSED
  • Paper notification : June 1, 2011
  • Camera Ready : June 8, 2011
  • Workshop : August 22, 2011 (full day)

Submission


Camera ready ubmission website is open for accepted papers. Click here to submit the final version of the paper.


Submitted articles will be selected by an international program commitee based on their relevance to the workshop topics and the discussions they may trigger. All papers accepted for the NextMail'11 workshop will be included in the Workshop Proceedings published by IEEE Computer Society Press. Proceedings will be available at the workshop.


IEEE Computer Society IEEE


Selected papers (after their expansion and revision) may be selected for book or special journal issues (editors contact pending).

Formatting Guidelines


Formatting instructions are as follow:

Registration


Please note that participants must register to the WI/IAT Conference to attend the workshop.


Organizers


To contact the workshop organizers : nextmail11@liris.cnrs.fr


Dr. Romain Vuillemot

LIRIS, Université de Lyon

romain@vuillemot.net

Gaëlle Recourcé

Dr. Gaëlle Recourcé

CSO KWAGA, Paris

recource@kwaga.com

Philippe Gilbert

M. Philippe Gilbert

CEO Alinto, Lyon

philippe@alinto.net


Keynote


Ian Smith

Ian Smith

Everbread Limited, UK




Abstract

In this presentation, I will, with some luck and help from the audience, try to convince you that you should keep doing research on email behavior and trying to build better email tools. I will try to make this "call to arms" by showing you the terrible, perhaps even catastrophic, failures that have marked my career in the area of email research. "If you can't be a shining light of what to do, be a good example of what not to do!" The three key failures I will discuss are "making something 'invisible to the user' in an email context", "the mysterious, often discussed, but in fact non-existent problem of email overload", and "giving users a better choice" with email. With these three horrible disasters in mind, I'll argue that the audience should continue to fight the good fight in the battle (?) with email and its effects on organizations.


Short bio

Ian Smith hangs around in the center of Sofia in the general vicinity of the Everbread office and seems to do something vaguely related to technology, travel, search, algorithms, or something ; strangely, nobody has told him to go away. A couple of years back, he wandered into Transmutable Networks and acted like a CTO and a founder until told to leave Seattle entirely. His primary functions seem to be sitting in front of large radiation emitters, banging the home row keys, causing patterns of one and zeroes to be formed, and complaining loudly. This complaining is sometimes related to the [poor] quality of burritos available to him in eastern Europe, but more frequently is about the lack of an old-school, shotgun wedding between software development processes and the needs of actual users. Before his current loitering at Everbread, he lounged about in Seattle's U-district under the influence of Intel Research. Previously, he ran the idle loop at PARC's Computer Science Lab and in the far distant past he annoyed people terribly in the terminal rooms at Georgia Tech . Georgia Tech asked him to leave in 1998, PARC followed suit in 2003. He may, in fact, have no qualifications whatsoever.


Program Committee


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