Workshop NextMail'11

August 22, 2011- Lyon, France

In conjunction with the 2011 IEEE / WIC / ACM International Conferences on WEB INTELLIGENCE and INTELLIGENT AGENT TECHNOLOGY

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Context


Is e-mail obsolete? As a matter of fact, we tend to gather more and more information in our inboxes: personal and professional communications, but also marketing and commercial ads, alerts and notifications from websites or social networks, search engines results, agendas, ... The current use also tends to widen: e-mail is not only used to fulfill inter-personal communication but also to exchange files, to gather RSS feeds or to pick up a date for a meeting. Many people rely on their inboxes to retrieve important information and to organize their daily work. More information..

Accepted papers


  • "Next Generation Mail : Toward a Personal Social CRM", Nicolas Guillaume.
  • "Leveraging the Linked Data Principles for Electronic Communications", Antoine Zimmermann.
  • "Scribee Experimentation – Early Statistics on Email Conversations", Vincent Verdot, Benoît Christophe, Vincent Toubiana, Mathieu Beauvais.
  • "Tomorrow’s email: DLM 3.0 Project’ vision for the future of email in enterprises", Jérôme Mulsant, Gaëlle Recourcé, Romain Vuillemot
  • "Email Social Network Extraction and Search", Michal Laclavik, Stefan Dlugolinsky, Marcel Kvassay, Ladislav Hluchy.
  • "Novel approach for tagging of discourse segments in help-desk emails", Suman Yelati, Rajeev Sangal.

Papers' Wordle

Papers' Wordle (the word email being removed)









Organizers


To contact the workshop organizers : nextmail11@liris.cnrs.fr


Dr. Romain Vuillemot

LIRIS, Université de Lyon

romain@vuillemot.net

Gaëlle Recourcé

Dr. Gaëlle Recourcé

CSO KWAGA, Paris

recource@kwaga.com

Philippe Gilbert

M. Philippe Gilbert

CEO Alinto, Lyon

philippe@alinto.net


Keynote


Ian Smith

Ian Smith

Everbread Limited, UK




Abstract

In this presentation, I will, with some luck and help from the audience, try to convince you that you should keep doing research on email behavior and trying to build better email tools. I will try to make this "call to arms" by showing you the terrible, perhaps even catastrophic, failures that have marked my career in the area of email research. "If you can't be a shining light of what to do, be a good example of what not to do!" The three key failures I will discuss are "making something 'invisible to the user' in an email context", "the mysterious, often discussed, but in fact non-existent problem of email overload", and "giving users a better choice" with email. With these three horrible disasters in mind, I'll argue that the audience should continue to fight the good fight in the battle (?) with email and its effects on organizations.


Short bio

Ian Smith hangs around in the center of Sofia in the general vicinity of the Everbread office and seems to do something vaguely related to technology, travel, search, algorithms, or something ; strangely, nobody has told him to go away. A couple of years back, he wandered into Transmutable Networks and acted like a CTO and a founder until told to leave Seattle entirely. His primary functions seem to be sitting in front of large radiation emitters, banging the home row keys, causing patterns of one and zeroes to be formed, and complaining loudly. This complaining is sometimes related to the [poor] quality of burritos available to him in eastern Europe, but more frequently is about the lack of an old-school, shotgun wedding between software development processes and the needs of actual users. Before his current loitering at Everbread, he lounged about in Seattle's U-district under the influence of Intel Research. Previously, he ran the idle loop at PARC's Computer Science Lab and in the far distant past he annoyed people terribly in the terminal rooms at Georgia Tech . Georgia Tech asked him to leave in 1998, PARC followed suit in 2003. He may, in fact, have no qualifications whatsoever.


Program Committee


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